Heres how to get your moneyback
If your item hasnt arrived or isnt as described, go toMy eBay, find the item in your purchase history, and select return or item not received within 30 days ofdelivery.
If your issues not resolved in 3 business days,contactus.
Youll hear from us in 48hours.
Check the item description for shipping terms and trackinginstructions
Tracking is available on millions of items. You can check your items status in My eBay. Just go to the item listing in your purchasehistory.
And look forFast N Freeon the
listinglots of eBay sellers offerit.
Whatever youre looking for, whatever you want to buy, millions of items on eBay are returnable. Before you bid or buy an item, check the sellers return policy, then follow these easy steps to make areturn.
Select the item you want to return in your purchase history onMyeBay.
If the seller asks, send the item back as soon aspossible.
If the seller doesnt refund your money, ask eBay to step in andhelp.
Vehicle Purchase Protection (VPP) may come with yourpurchase
eBay Motors Vehicle Purchase Protection (VPP) covers up to $50,000 for vehicle non-delivery, missing title, or major undisclosed defects. You are automatically enrolled in the program at nocharge.
Buy it now or bid instantly on anything under the sun. New or used, we securely process every single purchase withease.
Look for the Top Rated Plus seal on item listings to receive same-day shipping and tracking, 14-day returns, andmore.
Whether you want to shop, track an item, ask a question, or return an item, My eBay is your one-stop destination for everything eBayrelated.
Have a question? Need to resolve an issue? Were here to help. Customer Service is available 7 days perweek.
Our sellers are dedicated to making eBay the best place toshop
Hear a few of our sellers talk about the ways they deliver a great shopping experience, everyday.
If you have specific questions or issues about returns, see Frequently AskedQuestions.
Got a question about the Money Back Guarantee? See Frequently AskedQuestions.
BEPP now protects capital equipment purchases up to $50,000.
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